Who our trade support is for
We work with landscapers, garden maintenance teams, estates, stockists and repeat commercial buyers who need practical tools and steady after-sales support. Whether you are ordering for a single crew in Pietermaritzburg or sending stock to Durban, Johannesburg, Pretoria, Cape Town or Gqeberha, we help you match the right tool to the job.
Our base in Mkondeni, Pietermaritzburg gives us good access for KwaZulu-Natal deliveries and dispatch into the rest of South Africa. For sites that deal with coastal humidity, sandy soil or heavy weekly use, we can guide you on care and servicing so your tools keep cutting cleanly.
How to send a trade enquiry
Use the enquiry form on our contact page and tell us what you need. The more detail you give, the easier it is for us to advise on quantities, tool types and servicing plans.
- Your business name and location
- The tool type or service you need, such as secateurs, loppers or hedge shears
- How many units you want
- Whether you need sharpening, parts fitting or full inspections
- Your delivery town, suburb or collection preference
Once we receive the enquiry, our team reviews it and comes back with the right next step, whether that is a stocked item, a service booking or a repeat supply plan.
Services that keep trade tools in working order
Commercial garden work puts pressure on blades, springs and handles. That is why we support trade buyers with practical servicing options, not just replacement tools. If your team works daily, routine care can save money and cut down on downtime.
- Blade Sharpening for cleaner cuts and less strain
- Secateur Servicing and Lopper Servicing for smooth action
- Hedge Shear Servicing for even trimming on larger sites
- Spring Replacement, Grip Replacement and Pivot Adjustment
- Rust Removal, Deep Cleaning and Tool Inspections
- Parts Fitting and Fleet Care Plans for regular users
This is especially useful for estates, schools, body corporates and landscaping crews that need tools ready for Monday morning, not waiting around for a fix.
Ordering for stockists and repeat buyers
If you are a stockist or a buyer placing orders on a regular basis, we can help you keep a practical mix of fast moving garden tools on hand. We understand that resale stock has to be useful, easy to explain and suitable for South African gardens, from small townhouse plots to larger properties and municipal spaces.
Our team can assist with product selection for different customer needs, plus the servicing side if you want a reliable after-sales option for your own clients. If you manage more than one branch, it also helps to have one contact point for tool care and replenishment. That keeps things simpler, especially when the season gets busy.
What to expect from our Pietermaritzburg team
We are based in Mkondeni and our trade support is handled by a team that understands both retail and maintenance needs. Sibusiso Mthembu leads the business, with support from Nokuthula Zondi in sales, Jason Naidoo in operations, Lerato Khumalo in customer support, Megan van Wyk on tool care and Themba Dlamini in warehouse and dispatch.
That means your enquiry is not passed around without purpose. It goes to the right person, and the response is practical. If you need guidance on blade condition, replacement grips or how often a tool should be checked, we will tell you what makes sense for the work you do.
Simple steps for faster help
Trade customers usually need answers that are quick and clear. To speed things up, use these steps before sending your enquiry.
- List the tools by type and quantity
- Say whether the order is for stock, site use or servicing
- Include your town and delivery needs
- Tell us if you are handling coastal work, heavy pruning or regular hedge maintenance
- Attach any useful notes about wear, rust or broken parts
If you manage a fleet of tools, we can help you plan checks in batches instead of waiting for every item to fail at once. It is a straightforward way to keep crews moving and avoid stoppages during peak season.
