Send Your Enquiry Through the Form
The enquiry form on this page is the quickest way to get hold of us. Please include your name, suburb or town, the tools you need, and whether you are asking about buying, servicing or parts fitting. If you need a quick answer, mention the model type and the issue clearly, such as a loose pivot, blunt blades or a broken spring.
- Full name and company name if you are ordering for a team
- Town, suburb and delivery or collection preference
- Tool type, quantity and any fault details
- Photos if you are asking about repairs or servicing
Where We Help Across South Africa
We serve gardeners and landscape teams in Pietermaritzburg, Durban, Johannesburg, Pretoria, Cape Town and Gqeberha, with stockists also listed in Hilton and Howick. If you are working on coastal gardens in humid air, inland jobs with dusty conditions, or regular municipal contracts, we can assist with the right cutting tools and aftercare.
Our team in Mkondeni handles enquiries for single tools and larger orders, including ongoing fleet care plans for busy crews.
Typical Response Times
Most enquiry form messages are handled during normal business hours and we aim to reply as soon as possible, usually within 1 working day. More detailed service requests, parts checks or bulk supply questions may take a little longer if we need to confirm stock or inspect the tool condition first.
- Sales and stock questions: usually same day or next working day
- Servicing and repair quotes: after the tool details are reviewed
- Bulk or trade orders: once quantities and delivery details are confirmed
What We Can Arrange for Your Tools
If your shears are not cutting cleanly, or your loppers are feeling stiff, tell us what you are experiencing in the form. We handle blade sharpening, secateur servicing, lopper servicing, hedge shear servicing, spring replacement, grip replacement, pivot adjustment, rust removal, deep cleaning, parts fitting and tool inspections. For crews that work through load-shedding schedules, we can help you keep tools ready so jobs do not stall.
That extra bit of detail helps us guide you faster and avoid back-and-forth.
For Home Gardeners and Landscape Teams
Whether you are trimming a small backyard hedge in Pietermaritzburg or managing a larger site in Pretoria or Cape Town, we can point you to the right cutting tools for the task. If you need advice on comfort, handle grip or prunning performance, tell us what kind of work you do most often.
- Pruning shears for everyday cutting and shaping
- Loppers for thicker branches and heavier garden work
- Hedge tools for neat, even trimming along longer runs
Meet the Cut Tools Garden Team
Our contact and support work is handled by a practical team led by Sibusiso Mthembu, with Nokuthula Zondi on sales, Jason Naidoo in operations, Lerato Khumalo in customer support, Megan van Wyk in tool care, and Themba Dlamini in warehouse and dispatch. That setup helps us keep replies clear and orders moving from enquiry to dispatch.
We know customers want straight answers and proper follow-through, not vague promises.