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Terms of use

These terms govern your use of the Cut Tools Garden website and any enquiry made through our contact page. By using the site, you agree to the rules set out below and to the way we handle website content, product information and enquiries.

Use of this website and acceptance of these terms

This website is operated by Astros Marketing (Pty) Ltd on behalf of Cut Tools Garden, based in Mkondeni, Pietermaritzburg. The site is intended for gardeners, landscapers and other users in South Africa who want information about our pruning shears, loppers and hedge tools, as well as our servicing offerings.

By accessing the site, browsing any page, or submitting an enquiry form, you confirm that you have read and accepted these terms. If you do not agree with them, please stop using the site at once.

  • You must use the website lawfully and for proper business or personal gardening purposes.
  • You must not try to disrupt the site, copy restricted material or misuse any forms.
  • We may update these terms from time to time, and continued use means you accept the updated version.

Product information, availability and pricing

We aim to keep product descriptions, service details and pricing accurate, but information may change without notice. Stock levels can vary between Pietermaritzburg and our listed service areas, and availability may change due to demand, supplier lead times or seasonal garden work. We do not guarantee that every item shown on the site will be available at the time you enquire.

All prices are shown in Rand unless stated otherwise. Prices may change without prior notice and may differ according to order volume, servicing requirements or delivery arrangements. We reserve the right to correct typing errors, omitted details or other mistakes that may appear on the site.

  • Product images are for general reference and may differ slightly from the item supplied.
  • Measures, dimensions and specifications are provided as a guide and should be checked before purchase.
  • Any offer on the site is subject to confirmation by our team.

Enquiries, orders and service bookings

Enquiries submitted through the contact page are not binding until we have reviewed them and responded. If you request blade sharpening, spring replacement, rust removal or any other servicing work, we may ask for more details about the tool condition, quantity and location before confirming next steps.

We reserve the right to decline an enquiry or order if the requested item is unavailable, the information supplied is incomplete, or we believe the request cannot be fulfilled safely or lawfully.

  • It is your responsibility to provide accurate contact details and delivery information.
  • Service turnaround times are estimates only and may be affected by workload, parts availability or load-shedding.
  • Where a fleet care plan is arranged, the agreed scope will apply to that account only.

Payments, delivery and collection

Any payment terms, delivery arrangements or collection instructions will be confirmed directly after an enquiry is reviewed. Delivery times depend on your location, courier capacity and operational conditions. Customers in Durban, Johannesburg, Pretoria, Cape Town and Gqeberha should allow additional time for intercity movement when needed.

Risk in goods passes according to the agreed delivery method and confirmation provided for the order. If a parcel or part arrives damaged, please raise it without delay so that the matter can be assessed.

  • We are not responsible for delays caused by weather, strikes, road closures or municipal restrictions.
  • Customers must inspect goods on receipt where practical.
  • Collection and dispatch instructions must be followed exactly to avoid confusion.

Content ownership and permitted use

All text, photographs, layout elements, logos, trade names and other site materials are owned by or licensed to Cut Tools Garden or Astros Marketing (Pty) Ltd, unless stated otherwise. You may view the content for personal or business reference, but you may not copy, reproduce, alter, distribute or publish it without written permission.

You may not use any site content to mislead customers, compete unfairly or imply an association that does not exist. Any unauthorised use of our materials may lead to legal action.

Liability, privacy and South African law

We take care to keep the website accurate and functional, but it is provided on an as is basis. To the fullest extent allowed by South African law, we are not liable for indirect loss, loss of profit, missed work, damage arising from use of the site, or problems caused by events outside our control.

Our handling of personal information submitted through the contact page is limited to responding to enquiries, managing orders and providing related customer support. We do not ask you to submit unnecessary information, and any personal details shared must be accurate and lawful.

  • These terms are governed by the laws of the Republic of South Africa.
  • Any dispute will be dealt with in South African courts having proper jurisdiction.
  • If any term is found unenforceable, the remaining terms continue to apply.

Contact for term queries

If you have a question about these terms, please use the enquiry form on our contact page and include the matter you want clarified. We will review the request and respond through the usual business channel.

Cut Tools Garden serves home gardeners and landscapers from Pietermaritzburg and surrounding areas, including Hilton and Howick, as well as customers across South Africa. These terms are intended to keep the website use clear, fair and practical for everyone.